Terms and conditions of sale
Terms and conditions of sale
Last updated: June 10, 2026
Important: some legal company identification details must be completed before a full commercial launch: legal name or entrepreneur name, legal form, SIRET/RCS, registered address, VAT number if applicable.
1. Purpose
These terms and conditions govern sales made on the Teklyo store, available at https://teklyo.fr.
2. Products
The products offered are described on each product page. Photos are provided for presentation and may slightly differ from the product received depending on the supplier, screen used or selected variant.
3. Prices
Prices are displayed in euros including taxes where VAT applies. Any shipping costs are shown before order confirmation.
4. Order
The customer checks the cart, address and payment information before confirming the order. Confirming an order means accepting these terms.
5. Payment
Payment is made through the methods offered at Shopify checkout. The order is processed after payment confirmation.
6. Shipping
Shipping conditions are detailed on the Shipping page. Delivery times are indicative and may vary depending on the supplier, carrier and destination country.
7. Right of withdrawal
In accordance with distance selling rules, consumers generally have 14 days from receipt of the product to exercise their right of withdrawal, except for legal exceptions.
8. Returns and refunds
Return or refund requests must be sent to otelooo@outlook.fr. Details are provided on the Returns and refunds page.
9. Legal warranties
The customer benefits from applicable legal warranties, including legal conformity warranty and warranty against hidden defects when conditions are met.
10. Personal data
Personal information is processed in accordance with the Privacy policy available on the website.
11. Customer service
For any question: otelooo@outlook.fr.